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Jpay Customer Service, JPay prides itself on providing excellent customer service and delivering relevant products and JailATM™ JailATM™ ©2026 Tech Friends, Inc. JPay’s incarcerated individual email service is a fast, feature-rich way to correspond with your incarcerated loved one. You can contact JPay by phone, mail, email or app for money transfer, email, video, tablets, education and other services. Depending on the facility, incarcerated individuals may be able to respond electronically, view and print your message, and view photo attachments. Contact Us Getting Started JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers. So, we’re replacing the existing JPay Video Connect technology at [facility] with our improved Securus Video Connect service. JPay is a company that provides correctional services for incarcerated individuals and their families. Reach out via phone, email, or social media. Customer: How do I speak to a actual person at j pay Technician's Assistant: I understand you're looking to speak with a person at JPay. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. Receiving Calls - FAQs Scheduling Video Connect - FAQs Messaging Messaging About Messaging Messaging-FAQs Incarcerated Accounts Incarcerated Accounts About Incarcerated Accounts Securus Debit-FAQs JPay Money Transfer-FAQs Facilities & Services Support Support How to Get Started Online Support Help/FAQ Contact Us Rates & Disclosures Sign In Customer: I am a first-time user. Contact Us. Sep 11, 2025 · The main customer service number for JPay is 800 574-5729. Skip to main content. I just registered under . Is anyone eles having a problem with jpay? my old mann just got to Wallace unit on the 4th is it to soon to send him money or is there something im missing here??? I know we can't talk on the phone yet but sending money??? ive tried ecom and jpay can't get it. Find answers to common questions about JPay services, such as money transfers, email, phone time, tablets and more. Receiving Calls - FAQs Scheduling Video Connect - FAQs Messaging Messaging About Messaging Messaging-FAQs Incarcerated Accounts Incarcerated Accounts About Incarcerated Accounts Securus Debit-FAQs JPay Money Transfer-FAQs Facilities & Services Support Support How to Get Started Online Support Help/FAQ Contact Us Rates & Disclosures Sign In JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. JPay. After the page asking how much I would like to send, the next page shows an error for my JPay account. Dec 17, 2024 · Contact JPay customer service for your customer service needs. JPay Help Center | contact-us. What’s really great about this number is that their customer support is available 24 hours a day, 7 days a week. With Securus Video Connect, you can schedule and participate in video visits right on your smartphone or tablet using the Securus Mobile app. should I just send it through ace cash express since nothing eles is working??? Thanks!!!. com. Contact JPay customer service by email or phone, or browse the latest news and articles. Contact JPay customer service at (800) 574-JPAY (5729) for questions or telephone deposits. Have you tried calling their customer service number for assistance? Debit and/or credit cards may also be used online at: http://www. sbcch douw ybrb ewf4ys lytw hulpe duy lmqa 77cjt ha